Privacy Policy
Last updated: 15 January 2026
GeldInzicht ("we", "us", "our"), located at Heuvelstraat 87, 5038 ND Tilburg, the Netherlands, is the data controller for the personal data processed through this website and our financial coaching services. We are committed to protecting your privacy and handling your personal data transparently, in accordance with the EU General Data Protection Regulation (GDPR) and the Dutch GDPR Implementation Act (Uitvoeringswet AVG).
1. What personal data we collect
Depending on how you interact with us, we may process the following categories of personal data:
- Contact details: name, email address, phone number, and postal address when you submit a contact form, request an intake, or subscribe to communications.
- Financial information: income, expenses, savings, debts, and other budgeting details you choose to share during coaching sessions or through our dashboard. We never request your banking credentials or bank login details.
- Identification data: any information necessary to verify your identity when you exercise your data protection rights.
- Technical data: IP address, browser type, device information, and pages visited, collected via cookies and similar technologies.
- Communication data: the content of emails, messages, and notes from coaching sessions.
2. Purposes and legal bases for processing
We process your personal data only when we have a valid legal basis under the GDPR:
| Purpose | Legal basis |
|---|---|
| Responding to inquiries and scheduling intake sessions | Performance of a contract or steps prior to entering into a contract (Art. 6(1)(b) GDPR) |
| Providing financial coaching, budget plans, and dashboard access | Performance of a contract (Art. 6(1)(b) GDPR) |
| Sending service-related updates and, with your consent, marketing communications | Legitimate interests (Art. 6(1)(f) GDPR) or consent (Art. 6(1)(a) GDPR) |
| Compliance with legal, tax, and accounting obligations | Legal obligation (Art. 6(1)(c) GDPR) |
| Placing optional analytics and marketing cookies | Consent (Art. 6(1)(a) GDPR) |
3. Cookies and similar technologies
We use essential cookies that are necessary for the website to function, such as the cookie that stores your consent preferences. Optional analytics and marketing cookies are placed only after you give consent through our cookie banner. You can withdraw or change your consent at any time via the cookie settings, and you can also manage or delete cookies through your browser settings. For full details, please refer to our Cookies Policy.
4. Data sharing and third parties
We do not sell, rent, or trade your personal data. We share data only with the following categories of recipients, where necessary:
- Service providers (processors): hosting providers, email services, dashboard software suppliers, and accounting tools that process data on our behalf under written data processing agreements in line with Art. 28 GDPR.
- Professional advisers: accountants and legal advisers, bound by confidentiality obligations.
- Public authorities: where we are legally required to disclose data, such as to tax authorities or law enforcement.
Where certified debt counselors or other external specialists are involved (for example, when we refer you for severe debt problems), we share personal data only with your explicit consent or at your request.
5. International data transfers
We primarily store and process personal data within the European Economic Area (EEA). If any of our service providers transfers data outside the EEA, we ensure an adequate level of protection through an adequacy decision of the European Commission or, where applicable, Standard Contractual Clauses approved by the European Commission, together with appropriate additional safeguards.
6. Data retention
We retain personal data no longer than necessary for the purposes described in this policy:
- Contact form inquiries: up to 12 months after the last correspondence if no coaching relationship follows.
- Client records and coaching notes: for the duration of the coaching relationship and up to 7 years thereafter, in line with statutory record-keeping and limitation periods under Dutch law.
- Financial and accounting records: 7 years, as required by Dutch tax and administrative law.
- Cookie consent data: up to 12 months, or until you withdraw your consent.
When data is no longer required, it is securely deleted or anonymized.
7. Security of your data
We implement appropriate technical and organizational measures to protect your personal data against loss, misuse, and unauthorized access. These measures include encryption of data in transit and at rest, access controls limited to authorized personnel, secure password policies, and staff bound by confidentiality agreements. All client financial data is encrypted and stored securely. Despite our efforts, no method of transmission or storage is completely secure; if a data breach occurs that is likely to result in a high risk to your rights and freedoms, we will inform you and the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) as required by law.
8. Your rights
Under the GDPR, you have the following rights regarding your personal data:
- Right of access (Art. 15): to receive information about and a copy of the personal data we process about you.
- Right to rectification (Art. 16): to have inaccurate or incomplete data corrected.
- Right to erasure (Art. 17): to have your data deleted, subject to legal retention obligations.
- Right to restriction of processing (Art. 18): to restrict the processing of your data in certain circumstances.
- Right to data portability (Art. 20): to receive your data in a structured, commonly used, machine-readable format.
- Right to object (Art. 21): to object to processing based on legitimate interests or for direct marketing purposes.
- Right to withdraw consent (Art. 7): at any time, without affecting the lawfulness of processing carried out before withdrawal.
To exercise any of these rights, please contact us at info@geldinzicht.com or by post at Heuvelstraat 87, 5038 ND Tilburg, the Netherlands. We may ask you to verify your identity before processing your request. We will respond within one month of receipt; this period may be extended by two further months for complex requests, in which case we will inform you.
9. Complaints
If you believe your data protection rights have been infringed, please contact us first so we can resolve the matter. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens), Hoftoren, Wilhelmina van Prinsenhof 1, 2595 EX The Hague, the Netherlands.
10. Children's privacy
Our services are directed at adults. We do not knowingly collect personal data from children under 16 without verifiable parental consent. If you believe a child has provided us with personal data, please contact us so we can delete it.
11. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most current version is always published on this page with the date of the last update. If changes significantly affect your rights, we will notify you where we have your contact details.
12. Contact
For questions about this Privacy Policy or the processing of your personal data, please contact:
GeldInzicht
Heuvelstraat 87
5038 ND Tilburg
The Netherlands
Email: info@geldinzicht.com
Phone: +31 70 711 03 90